Privacy Policy
Information We Collect
We collect information in several ways, and we want to be completely transparent about what that means. When you interact with our platform, whether you're browsing our educational content or signing up for our learning programs, we gather certain data to provide you with the best possible experience.
- Personal information you provide directly, such as your name, email address, and educational background when you register for our programs
- Technical information about how you use our website, including pages visited, time spent on different sections, and your learning progress
- Device and browser information to ensure our platform works properly across different technologies
- Communication preferences and feedback you share with us about your learning experience
- Financial education interests and goals you specify to help us customize your learning path
We never collect sensitive financial data like account numbers, passwords, or actual trading credentials. Our focus is purely on educational content delivery.
How We Use Your Information
Your information helps us create a more personalized and effective learning experience. We're not in the business of selling data — we're in the business of education. Here's specifically how we use what you share with us:
We use your personal information to deliver our educational programs, track your progress through different modules, and provide relevant resources based on your learning goals. If you're interested in stop-loss strategies, for example, we'll make sure you receive updates about new content in that area.
Technical data helps us improve our platform's performance and identify which educational materials are most helpful to our students. We also use this information to troubleshoot any issues you might encounter while accessing our resources.
Information Sharing and Disclosure
We don't sell your personal information to third parties. That's a hard line for us. However, there are specific circumstances where we may share information, and we want you to know exactly what those are:
- With service providers who help us deliver our educational programs, such as learning management system providers and email communication platforms
- When required by law or to protect the rights and safety of our students and staff
- With your explicit consent for specific purposes, such as featuring your success story in our marketing materials
- In connection with a business transfer, though any acquiring company would be bound by the same privacy commitments
All third-party service providers we work with are carefully vetted and contractually required to protect your information with the same standards we maintain.
Your Privacy Rights
You have significant control over your personal information, and we've built our systems to make exercising these rights straightforward. Under applicable privacy laws, including those here in the United States, you have several important rights.
You can access the personal information we have about you at any time by logging into your account or contacting our support team. If you notice any inaccuracies, you can request corrections, and we'll update our records promptly.
You also have the right to request deletion of your personal information, though we may need to retain certain records for legal or business purposes. We'll explain any limitations if they apply to your specific situation.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We typically respond to requests within 30 days.
Data Security and Protection
Protecting your information is something we take seriously, especially given the financial nature of our educational content. We use industry-standard security measures including encrypted data transmission, secure servers, and regular security audits.
Our staff receives regular training on privacy and security best practices, and access to personal information is limited to those who need it to provide our services. We also maintain incident response procedures in case of any security concerns.
While we implement strong security measures, we also encourage you to protect your own account by using a strong, unique password and not sharing your login credentials with others.
Data Retention
We retain your personal information for as long as necessary to provide our educational services and comply with legal obligations. For most student records, this means we keep information during your active participation in our programs and for a reasonable period afterward.
Learning progress data and course completion records may be retained longer to help you pick up where you left off if you return to our platform. Financial education is often a long-term journey, and we want to support that continuity.
When we no longer need to retain information, we securely delete or anonymize it according to our data retention schedule and applicable legal requirements.
Changes to This Policy
Privacy laws and best practices evolve, and our services grow and change over time. When we need to update this privacy policy, we'll notify you through email and by posting the updated version on our website.
Significant changes will include a clear explanation of what's different and why we're making the change. We'll never reduce your privacy protections without giving you the opportunity to review and understand the implications.
Contact Us About Privacy
Questions about this privacy policy or how we handle your information? We're here to help.
Email us at support@nationalovahub.com
Call us at +1 952 888 6602
Or write to us at:
575 Florida St #150, San Francisco, CA 94110, United States